Shop Policy

Contact:
[email protected]

Shipping:

Shipping is only possible to Germany. Original Illustrations will be shipped with DHL as an insured package (you will receive the tracking number via e-mail). Prints are usually send via mail. If you want to receive a package to another part of the world, please contact me and I will look up the costs and add the options in the shop.

Original Illustrations will be packed within 1-3 days. Fine-art print orders may take up to 14 days because they are printed on demand.
They will be sealed in a plastic case to protect them from water and come to you in a sturdy carton for maximum protection.

Shipping Times:
Germany: 3 - 5 business days

Return Policy
If a print has been damaged during the shipping process, please document the damage and get in touch with me at [email protected] with the subject 'DAMAGED ITEM'.
I will send you a replacement print as soon as possible provided that you cover the shipping costs. If the print cannot be replaced due to it being a limited edition print, I will refund you your money minus shipping costs.

Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Data Storage
In order to send you your print and process your payment, I have to collect your address and payment information. I will keep these information no longer than three months in case we have to deal with a damaged item or lost parcel.